Help Center
Practical answers for accounts, saved progress and speaking practice.
Signing in
Use Sign in to enter your email and password or continue with Google. New email accounts require confirmation. If you forget your password, use the password-reset option on the sign-in page.
Finding your progress
Open Progress to see completed lessons and vocabulary status. Sign in on each device with the same account for account-based saving. If saving is unavailable, keep your current device data and check your connection.
Audio is unavailable
Playback uses voices available in your browser and device. Check your sound settings and try another supported browser if a language voice is missing. Playback availability differs between devices.
The microphone does not work
Allow microphone access when prompted. Browser speech recognition is not supported everywhere; Chrome is a useful option to try. A missing microphone or denied permission does not stop image and memory practice.
Tutor answers
The tutor may make mistakes; verify important information. A connection error or unavailable AI capacity can interrupt a reply. Account conversations are private to the signed-in learner; guests keep conversations on their device.